Software, built with the same discipline this region builds everything else.
Big Thicket Softworks is a small software company based in Southeast Texas. We build and maintain our own products — starting with the Big Thicket Helpdesk — and take on custom software commissions for teams who need something built to spec.
Based in Southeast Texas, building for the long run.
We're a small, direct team — no account managers relaying notes between you and the people actually writing the software. What we build, we also maintain, which keeps us honest about what we ship.
- — Small team, direct communication with the people building your software.
- — Based and operating out of Southeast Texas.
- — We maintain what we build — support doesn't stop at delivery.
- — Transparent scoping — changes to a project are quoted before they're made, not after.
What we've built so far.
Our product line is just getting started. The Big Thicket Helpdesk is live today, with more products planned as we grow.
Need something built to your own spec?
We take on custom software commissions directly — you tell us what you need, we quote it honestly, and we build it.
Send the specs
What you need it to do, who it's for, and what it has to work alongside.
We quote it
A straight number and a real timeline. No padding, no vague ranges.
We build it
You'll hear from us while it's happening — not just when it's finished.
You get it
Delivered, documented, and set up to run without us standing over it.
That's a floor, not a promise. Seventy-two hours is what a small, well-defined build can take from spec to delivery. Larger or more involved jobs get quoted their own honest timeline before any work starts — turnaround always depends on the scope and complexity of the request, and you'll have that in writing as part of the quote.